Overview

Why CloudOps Managed Services?

Managed Cloud Services - CloudJournee

With Managed Cloud Services, organizations can manage their private, public or hybrid cloud platforms with accelerated reduction in total cost of ownership (TCO) ensuring optimized service delivery. As a Managed Service Provider (MSP), with confidence of 24X7 Managed Services, we provide cost and flexibility advantages to our clients by ensuring

  • Systems administration
  • Incident management
  • Installation, tuning and optimization
  • 24×7 support
  • Adherence to Service Level Agreements

Offerings

Full-stack Monitoring & Incident Response

  • 24×7 incident response
  • Disaster recovery with proactive root cause analysis of incident
  • Optimized monitoring and alert definitions built specifically for cloud environments
  • Cloud native Monitoring-as-a-Service powered by next generation dynamic monitoring technology
  • Customized service based on the specific needs of your individual environment
  • Multi-cloud support for consolidated managed services for cloud infrastructures
  • Personalized monitoring levels, service hours, response time SLAs, and reporting

Cloud Security

  • Anti-malware
  • Intrusion detection & prevention
  • Web app security & Endpoint security
  • File and log integrity
  • Compliance validation & resolution
  • Vulnerability scanning
  • Deep security-as-a-service
  • Compliance assessment
  • Continuous security assessment
  • Patching & Reporting
  • Customizations to meet the exact security standards required

Continuous Review & Improvement

  • Continuous review and improvement of infrastructure following industry-leading best practices
  • Benchmark assessment against – Security, Reliability, Performance Efficiency, and Cost Optimization
  • Managed backup, recovery, patching and updates
  • Log management & analytics

Governance & Management

  • Reporting, tracking, and forecasting of managed services operations
  • Continuous development and performance tracking of cloud infra, management, and operations
  • Cost management & optimization analysis
  • Extended cloud support team for on-demand offering
  • Built in Service Delivery Management (SDM) services aimed at continuous improvement, optimization and performing cloud infrastructure

Cloud Platforms Managed

Why CloudJournee?

  • Experts with substantial and long-standing experience in managing enterprise cloud environments, and tuning infrastructure for optimum performance
  • Cloud service management team with expert consultants in regulatory, compliance, risk, and resilience across industries

  • Broad & deep core cloud infrastructure expertise to manage applications on best known cloud infrastructures such as Amazon Web Service (AWS), Microsoft Azure, Google Cloud Platform or others
  • Single point of contact for complete application governance, cloud infrastructure enhancement and maintenance

Case Studies